Mandatory actions to prevent the virus

Dear guests,

In AQUAHOUSE Thermal & Beach we operate based on the established reopening guidelines established.

Our top priority has always been to bring an unparalleled safe experience of healing and rejuvenation to our guests, and our resolve is stronger now than ever before. Our team has been hard at work to raise the bar of hygiene and sanitation, as well as considering every step of treatment processes to ensure we meet your needs in a focused and safe manner that is in accordance with all established guidelines.

Here are some tangible ways we have ramped up our efforts to guarantee guest and employee safety:

  1. In order to protect the health of others, your temperature will be measured when you enter the complex. Guests with fever will not be allowed.

  2. Our staff will wear protective masks and gloves during work as an enhanced safety measure.

  3. We have put signal strips on the floor to make it easier for you to keep a social distance of 6 feet.

  4. We are reducing the number of sunbeds available to meet the requirements for social distance.

  5. Our facilities are disinfected regularly.

Please read all requirements below and adhere to the strict hygiene standards:

  1. AQUAHOUSE Thermal & Beach can not be visited by people with fever symptoms or a communicable illness. Please refrain from visiting for at least 3 days after stopping the symptoms. In order to protect the health of the guests and staff of AQUAHOUSE Thermal & Beach, your temperature will be measured upon entering the complex. Guests with a fever of over 37 degrees will not be allowed!

  2. Before entering the complex, please use the disinfectant placed at the entrance to sanitize your hands.

  3. When entering the complex, please observe a physical distance of 2 meters and keep in mind that only 2 persons at a time are allowed.

  4. Be responsible and keep a distance of 2 meters between yourself and other guests as well as our employees.

  5. When possible, make payments by card or contactless.

  6. Wearing protective face masks indoors is a must. Guests without masks will not be allowed to enter the complex!

  7. In the common open spaces in case of impossibility to keep a social distance of 1.5 meters it is obligatory to wear a protective mask.

  8. Taking a shower before entering the pool is a must!

  9. Please keep a physical distance of 2 meters in the pools.

  10. Regularly clean your hands with an alcohol-based disinfectant or wash them with soap and water at least 20 seconds. For your convenience we have put disinfectants on the territory of the complex.

  11. The number of sunbeds available is reduced to meet the requirements for social distance. Please do not move them.

  12. Please pay attention to the installed signal strips on the floor at the reception desc and in the restaurant to make it easier for you to maintain the required 2 meter physical distance.

  13. All measures are obligatory and they must be followed strictly!

Additional measures for the fitness visitors

  1. AQUAHOUSE Thermal & Beach cannot be visited by people with fever symptoms or a communicable illness. Please refrain from visiting for at least 3 days after stopping the symptoms. In order to protect the health of the guests and staff of AQUAHOUSE Thermal & Beach, your temperature will be measured upon entering the complex. Guests with a fever of over 37 degrees will not be allowed!

  2. Please use the disinfectant placed at the entrance to sanitize your hands.

  3. Please note that an organization has been set up to ensure a safe distance between visitors in the room, with a distance of 1.5 meters between people in and 1 person per 4 square meters.

  4. The duration of the group classes will be 50 minutes, after which the hall will be disinfected for the next group. The maximum number allowed for each group class is 10 people according to an order of the Ministry of Health. It is mandatory to make a reservation by phone: +359 52 812 812.

  5. Fitness equipment, accessories and all contact surfaces will be disinfected regularly. Disinfectants for additional desirable disinfection will be placed in prominent places in the hall.

  6. Visitors are required to use only personal towels.

  7. Visitors to the fitness center are required to use towels to cover the naked parts of the body when in contact with the equipment.

  8. Customers with outdoor shoes will not be allowed.

  9. Individual training with a personal fitness trainer will be conducted in compliance with all safety and security measures, without direct physical contact, preferably with a pre-arranged time.

  10. Please strictly observe the established sanitary and hygienic norms and observe the obligatory 1.5-meter distance from the other clients.

  11. Measures must be mandatory and must be strictly observed!