Please, take a few minutes to acquaint yourself with the information that we consider to be an important part of a great AQUAHOUSE Thermal & Beach experience. The rules listed below are binding on all visitors to the complex and guarantee your safety.

  • Persons under the age of 14 are not allowed in the Thermal zone or in the thermal premises (sauna, steam bath, hammam) located in other areas of the complex.
  • No outside food or beverages allowed.
  • No pets allowed.
  • Bringing bicycles, mopeds, bulky objects, inflammable and explosive substances into the complex is not allowed. If necessary, please use the specific areas reserved for bicycles.
  • You may use the emergency exits only if you've been instructed to do so by the employees of the complex.
  • The lockers in the dressing rooms are only available against a number tag provided at the reception desk, because their number is limited.
  • AQUAHOUSE Thermal & Beach is not responsible for lost or stolen items not deposited for safe-keeping. Kindly note, that we have provided safety boxes at the water zone reception desk for your convenience.
  • Upon leaving the complex, the system will automatically proceeds you to checkout and requires payment of all amounts due. Please be advised you will not be allowed to re-enter until you have paid another entrance fee.
  • Any additional services you use will be charged on your wristband. The amount due must be paid at the reception desk when you check out.
  • You are required to wear slippers and appropriate clothing (a swim suit, a bathrobe or a towel) when entering the thermal area.
  • The use of towels in the thermal premises is obligatory.
  • If you have long hair, please put on a swimming hat or put your hair up in a bun etc., before going in any of the swimming pools.
  • Visitors are required to shower before entering the water zones.
  • People with high blood pressure or heart problems are not recommended to use the thermal zone.
  • Please do not attempt any activities unsuitable for your physical fitness and health condition.
  • People who have used alcohol or drugs are not allowed in the thermal zone.
  • No running around or jumping in the swimming pools.
  • Using glass products in the water zones is prohibited.
  • Taking food outside the restaurant and consuming it in other areas of the complex is not allowed.
  • Smoking on the territory of the complex is permitted in designated smoking areas only.
  • Kindly note that wearing swim caps in the swimming pool is a must!
  • The usage of slippers and appropriate clothing (swimsuit, a bathrobe and/or towel) in the complex is a must!