Please, take a few minutes to acquaint yourself with the information that we consider to be an important part of a great AQUAHOUSE Thermal & Beach experience. The rules listed below are binding on all visitors to the complex and guarantee your safety.
- Persons under the age of 14 may use the services of AQUAHOUSE Thermal & Beach only when accompanied by an adult.
- No outside food or beverages allowed.
- No pets allowed.
- Bringing bicycles, mopeds, bulky objects, inflammable and explosive substances into the complex is not allowed. If necessary, please use the specific areas reserved for bicycles.
- You may use the emergency exits only if you've been instructed to do so by the employees of the complex.
- The lockers in the dressing rooms are only available against a number tag provided at the reception desk, because their number is limited. Children do not receive a locker on their own.
- AQUAHOUSE Thermal & Beach is not responsible for lost or stolen items not deposited for safe-keeping. Kindly note, that we have provided safety boxes at the water zone reception desk for your convenience.
- Upon leaving the complex, the system will automatically proceeds you to checkout and requires payment of all amounts due. Please be advised you will not be allowed to re-enter until you have paid another entrance fee.
- Any additional services you use will be charged on your wristband. Kids wristbands can not be charged. The use of services that require additional payment from children is only possible when accompanied by an adult whose wristband can be charged.
- You are required to wear slippers and appropriate clothing (a swim suit, a bathrobe or a towel) when entering the Kids area.
- If you have long hair, please put on a swimming hat or put your hair up in a bun etc., before going in any of the swimming pools.
- Visitors are required to shower before entering the water zones.
- Children under 2 years of age should wear a special pool swim suit or swim diapers.
- No running around or jumping in the swimming pools.
- Using glass products in the water zones is prohibited.
- Taking food outside the restaurant and consuming it in other areas of the complex is not allowed.
- Smoking in Kids area is prohibited. Please, use only specially designated smoking areas in other areas of the complex.
- Kindly note that wearing swim caps in the swimming pool is a must!
- The usage of slippers and appropriate clothing (swimsuit, a bathrobe and/or towel) in the complex is a must!